Chris Voss

Chris Voss is an American businessman and author. “Never Split the Difference” explores negotiation methods informed by experience handling high-stakes conversations.

Books by Chris Voss

Never Split the Difference

Chris Voss

Never Split the Difference asks how emotion, perception, and hidden motives shape negotiation. It presents an FBI-derived approach built on attentive listening, labeling, calibrated questions, strategic No, implementation checks, adaptive bargaining, and preparation—tools for reaching workable outcomes without mistaking politeness for commitment.

10 chapters